GENERAL POLICIES POLITIQUES GÉNÉRALES
Sole possession of this catalog does not give right to purchase.
Prices are subject to change without notice • Prices exclude G.S.T , P.S.T. and/or HST
We put all efforts in avoiding printing errors in our catalog. However, some errors could slip in and therefore, we do not assume any respon-
Our payment terms are “Net 30 days” from the invoice date and every late account will have a 15% interest rate charge per year (1,25%
calculated monthly). Expenses connected with the recovering of a late account by a collection agency will be charged to the customer.
All our prices are in Canadian dollars unless specified otherwise.
is only responsible for warranty on parts.
does not pay labor claims or towing.
Transbec warranty by product group:
AMPRO Alternators and Starters: 2 years
EVOLUTION Shocks: 1 year
GABRIEL Shocks: Guaranteed for life / Guardian : 1 year
BREMSEN Discs and Drums : 2 year / 80,000km (against excessive corrosion)
PROFUSION Discs and Drums : 1 year / 20,000km
CHASSIS PRO Steering and Suspension: 5 years
TRUSTAR Brake Calipers: 1 year / 20 000 Km
HYTEC Water Pumps: 1 year
EDGE Wheel Bearings: 2 years
All other products distributed by Transbec have a 90 day warranty.
New Brunswick, Nova Scotia, P.E.I., Québec, Ontario
Freight prepaid on shipments of $500
Freight prepaid on shipments of $750
West of the Ontario - Manitoba border
Freight prepaid on shipments of $1000
Yukon and Western Territories
Freight prepaid on shipments of an indefinite amount
All prepaid shipments will be via the transporter of our choice.
If goods are damaged, or if cartons are missing, mention should be made of it on receiving slip upon reception. In case of doubt as to
goods state, unpack and inspect merchandise before accepting delivery;
All pick up orders must be checked for accuracy by your driver before signing the packing slip;
Short shipped merchandise must be claimed within two (2) working days of delivery date.
All defective merchandise must be inspected and returned by your Transbec Account Manager unless opposite indication. Do not use
a courier service or freight company;
Any new merchandise returns require prior written authorization and must be returned, freight prepaid. Please email your list to your
Account Mgr. for approval and we will issue a Return Goods Authorization Number (RGA). This number must appear clearly on the
box containing the returned merchandise;
Transbec will accept a maximum of 5% of the previous year’s purchases. No credit will be issued on discontinued products;
A 10% restocking charge will be applied to all new product returns;
All new merchandise returned without prior authorization will be returned to the customer;
All merchandise returns, defective or new, must be accompanied by a copy of the original purchase invoice;
If the packaging of the returned merchandise is not in resalable condition, a 10% repackaging fee will be applied;
Any merchandise returned as defective will be credited only if, after inspection, the returned product is judged as defective by our
All tools and equipment returned for warranty will be repaired and returned to the customer freight prepaid. Any tool or piece of equip-
ment returned for repair under warranty must be complete with all its parts and accessories;
The product warranty does not apply to any product that has been improperly installed, misused, neglected, modified or machined;
Transbec will not be liable for costs any greater than the original purchase price of the item nor expenses connected with the replace-
ment of the goods on the vehicle.
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